Worldline Sips is a secure multi-channel e-commerce payment solution that complies with the PCI DSS standard. It allows you to accept and manage payment transactions by taking into account business rules related to your activity (payment upon shipping, deferred payment, recurring payment, payment in instalments, etc.).
The purpose of this document is to explain the Presto means of payment integration integration into Worldline Sips.
Who does this document target?
This document is intended to help you implement the Presto means of payment integration on your e-commerce site.
- functional information for you
- implementation instructions for your technical team
To get an overview of the Worldline Sips solution, we advise you to consult the following documents:
- Functional presentation
- Functionality set-up guide
Understanding Presto payments with Worldline Sips
Cetelem, a brand of BNP Paribas Personal Finance, is a French financial institution specialising in financing individuals consumer credit activities.
The Presto means of payment, offered by BNP Paribas Personal Finance (BNPP PF), allows to make online purchases on credit.
During a Presto payment, the customer is redirected to the BNPP PF credit file opening application. Having completed the entry, they are informed online of the credit request application result.
|Internet||V||Default payment channel|
|Means of payment|
|Immediate payment||V||Default method|
|Payment upon shipping||X|
|Payment in instalments||X|
|Multicurrency acceptance||X||EUR only|
|Currency settlement||X||EUR only|
The customer selects the Presto means of payment.
Once the means of payment has been selected, the payment option selection page is displayed as well as the refund simulation:
The customer must then enter the required information:
After providing the required information, the order confirmation page is displayed:
The customer must then sign electronically their contract:
The customer must then upload the necessary documents:
In the case of a Presto transaction, the credit can be automatically funded at the end of the payment, which is associated with the following final transaction status:
The customer credit request might also require a study before being approved. If a credit request is under validation by PBNPPF, the associated transaction status is:
A daily request from Worldline Sips to Celetem is performed to update these transactions to a final status:
- CAPTURED if the credit request is approved by BNPPF.
- CAPTURE_REFUSED if the credit request is refused by BNPPF, or if no update have been noted for 90 days.
Signing your Presto acceptance contract
In order to offer the Presto means of payment on your website, you have to sign an acceptance contract with BNP Paribas Personal Finance. Thereafter, you send us the contract number for us to store this number in our information system.
Making a Presto payment
You can offer the Presto means of payment through Sips Paypage which directly acts as the payment interface with customers via their web browser.
For Presto payments, it is not allowed to defer the remittance, you cannot adjust the date of funds transfers.
The diagram below explains the various transaction statuses according to the chosen capture mode:
The diagram below describes the different statuses of a transaction, depending on the progress on Cetelem side.
Following a first processing on Cetelem side, a transaction can have 3 different statuses according to 3 reasons:
- Transaction refused by Cetelem (Final status REFUSED)
- Transaction under study at Cetelem (Intermediate status TO_CONFIRM_CAPTURE)
- Transaction accepted by Cetelem (Final status CAPTURED)
Transactions in a TO_CONFIRM_CAPTURE status are then processed by Cetelem before granting a final decision. This decision can take several days. Following this decision, the transaction may have two different statuses:
- Transaction refused by Cetelem (Final status CAPTURE_REFUSED)
- Transaction accepted by Cetelem (Final status CAPTURED)
During the time required for Cetelem to process the transaction, you have the option to request cancellation. In this case, the transaction will have the following status:
- Transaction cancelled by merchant (Final status CANCELLED)
Making a Presto payment with Sips Paypage
The payment process for Sips Paypage is described below:
Setting the payment request
The following fields have a particular behaviour:
|captureMode||Tհe value sent in the request is ignored.
The capture mode is forced to IMMEDIATE.
|captureDay||Tհe value sent in the request is ignored.
The capture delay is forced to 0.
|paymentPattern||Tհe value sent in the request is ignored.
The payment type is forced to ONE_SHOT.
Mandatory (13 alphanumeric characters maximum)
Customer purchase order identifier
Mandatory (21 alphanumeric characters maximum)
|paymentMeanData.presto.financialProduct||Mandatory to populate with CLA|
|Mandatory cf. the table below|
|Optional cf. the table below|
|Mandatory cf. the table below|
|customerContact.firstname||Mandatory (30 characters maximum)|
|customerContact.lastname||Mandatory (30 characters maximum)|
|customerContact.email||Mandatory (49 characters maximum)|
|customerAddress.addressAdditional1||Mandatory (32 characters maximum)|
|customerAddress.city||Mandatory (30 characters maximum)|
Analysing the response
The following table summarises the different response cases to be processed:
|Status||Response fields||Action to take|
||You can deliver the order.|
|Transaction under study||
||The customer credit request is under study
You can wait for the final decision before delivering the order or not.
The result of the study is checked daily, as explained above.
||The authorisation is refused for a reason unrelated to
If you have not opted for the "new payment attempt" option (please read the Functionality set-up Guide for more details), you can suggest that your customer pay with another means of payment by generating a new request.
|Refusal due to the number of attempts reached||
||The customer has made several attempts that have all failed.|
|Refusal due to a technical issue||
||Temporary technical issue when processing the transaction. Suggest that your customer redo a payment later.|
For the complete response codes (
responseCode) and acquirer response
acquirerResponseCode), please refer
to the Data dictionary.
Making a Presto payment with Sips Office
The Presto means of payment acceptance is not available through the Sips Office solution.
Frequent error cases
Web merchant errors
If the error is related to the data entered on the merchant side (financial product, etc.), the four-digit error code starts with 1XXX (1001 for example).
Check that the code of the financed property is properly set. This value is defined with Cetelem when the approval is opened.
Also check that your PrestoPlus payment request complies with the instructions described in this document.
- orderId not populated,
- paymentMeanData.presto.paymentMeanCustomerId not
Error cause Error code Description Merchant error 1003 Empty orderId field 1004 Empty paymentMeanData.presto.paymentMeanCustomerId field 1005 Equipment code length different from 3 characters 1006 Financial product code length different from 3 characters
If the error is related to the Worldline application, the four-digit error code begins with 2XXX (2001 for example).
If the error is related to the Cetelem application, the four-digit error code begins with 3XXX (3001 for example).
Equipment code management rules
The equipment code allows to associate a credit request with the property type. You have to determine the correspondence between the items in your catalogue and the BNP PF reference system (cf. the appendix).
List of equipment codes:
|320||Household – other||616||Computing|
|322||Refrigerator/Freezer||619||TV-HIFI group purchases|
|325||Household group||622||Home cinema|
|326||Refrigerator||623||LCD screen / Plasma screen|
|330||Furniture – other||631||Holiday travels|
|333||Bedroom||660||Leisure – other|
|334||Sofa||663||DIY – gardening|
|340||Soft furnishing||741||Brush cutter|
|342||Bathroom furniture||743||Garden furniture|
|610||Video/Audio/Computer – other||855||Piano|
|613||HIFI equipment||858||Music – other|
Managing your Presto transactions
Available cash operations
The following operations are available on Presto transactions:
Cancellation request sent to BNPP on the credit request linked to the transaction.
The diagram below allows you to know which cash management operation is available when a transaction is in a given state:
Viewing your Presto transactions
The reports provided by Worldline Sips allow you to have a comprehensive and consolidated view of your transactions, cash operations, accounts and chargebacks. You can use this information to improve your information system.
The availability of Presto transactions for each type of report is summarised in the table below:
Sips Office Extranet
You can view your Presto transactions and perform various cash management operations with Sips Office Extranet.